COFFEE SUBSCRIPTIONS, EVERYTHING YOU NEED TO KNOW.

Like most good coffee roasters we can provide coffee subscriptions to our retail customers. The basic premise is just as you’d expect: set up an account, choose your coffee beans and frequency, then enjoy the convenience of regular deliveries and never running out - set and forget.

But what happens if you want to make a change or take a pause or adjust the details of your subscription? Read on for a simple explanation, or if you need to talk to a human, contact us, we’re always happy to hear from you.

START A SUBSCRIPTION 

Coffee subscriptions are available on select products in our shop, we’ve grouped them all here for your convenience.

It’s easy to start a subscription, after choosing your weight — and, if applicable, your tier — select ‘subscribe’ and the frequency you’d prefer. Hit the Subscibe button and you’ll be walked through the set up process: very similar to the the usual checkout experience.

At this point it probably feels like we’re telling you how to suck eggs — most of us know how subscribe to a product right?!

Hot tip: when you’re checking out on your new subscription, remember to use the discounted shipping code FORSUBS to save on shipping costs.

NOW WHAT?

It’s set and forget for you, unless you want to change something about your subscription. You’ll have set up a customer account in the checkout process. That is the hub from which you can control your subscription.

WHAT IF I WANT TO CHANGE SOMETHING?

That’s easy. Login to your account, remove the product you’re current subscribed to. Then select the alternate beans/frequency/weight you’d like and checkout. No need to set up a new account or payment deets.

CAN I RESCHEDULE MY NEXT ORDER?

Sure can, but you’ll need our help. Just flick us an email or give us a call and we can reschedule your subscription. Just note your order will come out at the frequency you’ve set from that new date.

Call us: 021 227 4787
Email us: hello@littledrumcoffee.co.nz

AND IF I WANT TO CANCEL?

We’ll miss you! No hard feelings though and we hope to see you again in future. You can cancel your subscription from your customer account. If you have any trouble just let us know and we can cancel it for you.

TL;DR

Want coffee delivered on the regular without any hassle? Get a coffee subscription. It’s easy, easy to manage and you can get discounted shipping with code FORSUBS